Shipping policy– Solado
FREE SHIPPING ON ORDERS OVER $59

Shipping policy

At SOLADO we ship worldwide, with free standard shipping on orders over $59


COVID-19 Update

With some carrier services experiencing unexpected delays in transit or slight delays in providing tracking details, we really appreciate your patience and kindly ask for your understanding in advance. It is our utmost priority to ensure that our customer's orders are delivered as soon as possible. Please note that shipment to India has been temporarily SUSPENDED.

Special Tips

Please note that we cannot ship to P.O. boxes, APO/FPO/DPO addresses and non-continental Europe (islands and territories affiliated with the previously mentioned European countries) as our carrier can't ensure safe delivery to those addresses due to the risk of lost parcels. However, please add your address with your street name and building number.
Please note that we are not responsible for any failed delivery attempt or negligence such as (not limited to) incorrect information (wrong order address/contact number/consignee's name). If this is to occur, we are unable to file a refund. If you find that your order information is incorrect, please contact us at support@solado.com with your order number and correct information as soon as possible to prevent a failed delivery attempt.

Customs Duties

Shipments from all of our warehouses are set out as delivery duty unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. However, if there are any customers or import duties, they must be paid by the customer, especially if you choose Express shipping for your order.
At Solado, customers take full liability for all return shipment costs, customs charges and handling fees if they decide to not accept a parcel due to import duties or taxes. Please note that according to customs regulations, Solado cannot declare purchased items as gifts or list an amount lower than the actual product price.

 

Receiving Time

United States
Standard Shipping: 6-10 Business Days
Express Shipping: 4-7 Business Days

United Kingdom
Standard Shipping: 5-8 Business Days
Express Shipping: 3-6 Business Days

Europe
Standard Shipping: 6-12 Business Days
Express Shipping: 5-9 Business Days

Canada
Standard Shipping: 7-12 Business Days
Express Shipping: 6-10 Business Days

Australia
Standard Shipping: 7-12 Business Days
Express Shipping: 5-10 Business Days

REST OF WORLD
Standard Shipping: 6-15 Business Days
Express Shipping: 5-11 Business Days

Please note:
· It usually takes up to 3 business days to process the orders
· The above is the estimated number of days you will receive your order after your order is shipped

Countries/Areas We Do Not Ship To 

Iceland
Liechtenstein
Alaska,United States
Puerto Rico,United States
Hawaii,United States
Balears,Spain
India
Chile
Santo Amaro,Portugal
Las Palmas,Spain
Madeira,Portugal
Serbia
Peru
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